The Ash Tool is the perfect utensil for removing the small amount of ash that collects at the bottom of the EGG. Using the bar at the end of the Ash Tool, you simply pull the ash out of the Stainless Steel Draft Door.
**ANY ITEMS TRADEMARKED UNDER THE BIG GREEN EGG COMPANY (INCLUDING GRILLS AND ACCESSORIES) CANNOT BE SHIPPED VIA USPS, UPS, OR FEDEX! ANY BIG GREEN EGG ORDERS COMPLETED ON THE FARADAY’S KITCHEN STORE WEBSITE ARE FOR IN-STORE PICK UP ONLY OR DELIVERY WITHIN THE LOCAL AREA**
**Faraday’s only delivers within a 30-mile radius of the store for this product. Delivery within 1 to 8 weeks. Will confirm delivery when order is received and processed.
Speedy Shipping and Professional Packaging
Our long-standing partnership with UPS FedEx DHL and other international carriers lets us offer a range of shipping services. Our warehouse staff is highly trained and will pack the goods according to the exact and precise specifications. Before shipping your items will be thoroughly examined and secured. Every day, we deliver to thousands of clients in multiple countries. This shows our commitment to becoming the largest online retailer on the planet. There are distribution centers as well as warehouses located in Europe and the USA.
Note: Orders with more than one item are assigned a processing period depending on the item.
Prior to shipment, we inspect the ordered items thoroughly before sending the items. The majority of orders are shipped within 48 hours. It is expected that delivery will take between 3 and seven days.
Returns
We don't control the inventory in our warehouse and factory. The actual inventory can fluctuate at any time. It is possible that inventory could run out once your order has been placed.
The policy is 30 days. If the 30 days have elapsed after you bought your product, we are unable to give you a refund or exchange.
The item should not be in use and must be in the original packaging. It should also be in the original packaging.
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